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OUR PROBLEM-SOLVING CURRICULUM

​Our curriculum features hands on modules that focus on building the relevant skills and knowledge for effective problem solving. We cover a wide variety of areas including problem identification, assumption reduction, and solution development. ​

Problem Solving 101

Introduction to strategic problem solving. Introduce problem solving heuristic. Students will learn effective communication & conflict resolution.

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Problem ID Strategies Part II

Overview of "What's the real problem?", Statement-Restatement Techniques, Duncker Diagrams and more.   

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Troubleshooting Strategies

Troubleshooting process and heuristics using KT Analysis. SYL Problem ID Matrix.

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Assumption Reduction

Determining all the assumptions​ both within the problem and within the solution. Performing assumption reduction. â€‹â€‹â€‹â€‹â€‹â€‹â€‹

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Solution Development

Convergent-Divergent thinking, vertical and lateral thinking, futuring, cross fertilization, TRIZ.​

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Unintended Consequences

Solution in the intended operating environment and systems thinking strategies. ​

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Problem ID Strategies Part I

Overview of "What's the real problem?", Statement-Restatement Techniques, Duncker Diagrams and more.   

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Risk and Ethics

General guides for evaluating solutions. Learn to perform ethical evaluations (four virtues, ethics checklist, five P's).​

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