PSLAE CURRICULUM

OUR PROBLEM-SOLVING CURRICULUM

Our curriculum features hands on modules that focus on building the relevant skills and knowledge for effective problem solving. We cover a wide variety of areas including problem identification, assumption reduction, and solution development.

Problem Solving 101

Introduction to strategic problem solving. Introduce problem solving heuristic. Students will learn effective communication & conflict resolution.

Module 1

Problem ID Strategies II

Reframing problems to see them in a new light using the Problem Pivot technique.

Module 5

Bias, Assumptions, Research

Recognizing personal bias related to the problem. Identifying all assumptions about the problem and verifying or refuting them using research.

Module 2

Solution Development I

A few general solutions isn't enough. SCAMPER, Random Stimulation, and Cross Fertilization increase the quantity and quality of brainstormed solutions

Module 6

Troubleshooting Strategies

Defining a general troubleshooting process. Applying KT Analysis and hypothesis testing to troubleshooting scenarios.

Module 3

Solution Development II And Unintended Consequences

Generating additional solutions using Solution Pivot and evaluating solutions in their intended operating environments.

Module 7

Problem ID Strategies I

What's the best problem to solve? Exploring problems using The 5 Whys, Why Else, and Fishbone Diagram. A solution to the wrong problem is no good.

Module 4

Risk and Ethics

General guides for evaluating solutions. Learn to perform ethical evaluations (four virtues, ethics checklist, five P's).

Module 8